About Consumer Complaint Help
A clearer path from
problem to next step.
Consumer Complaint Help is an independent resource for people in the United States who need to know where to turn when something goes wrong with a product or service.
Why this site exists
A billing error, a purchase that never arrives, or a service that falls short can leave you with the same question: what do I do now?
Consumer Complaint Help brings complaint resources together in one place. Our purpose is to make it easier to identify a useful next step, prepare the information you need, and find the organization that handles your type of problem.
You can use the site’s resources for free. You do not need an account to browse.
What you’ll find here
Help organized around your problem
Start with shopping, banking, housing, travel, phone and internet services, or scams. Our homepage connects you with official resources for each topic.
A starting point for your complaint
Use the filing steps and complaint preparation resources to organize your records and explain the outcome you are seeking.
Consumer lawsuit resources
Our lawsuits and class actions section includes dated case profiles, settlement updates, and guides to verifying notices and finding court records. These pages are manually checked summaries, not a live monitoring service.
Start with the source
USA.gov’s complaints portal is a starting point for this site. We also link to agencies and court resources so you can check the instructions from the organization responsible for the process.
- USA.gov ↗
Complaint categories and state consumer protection resources.
- Federal Communications Commission ↗
Consumer complaint resources for communications services.
- Federal Trade Commission ↗
The official destination for reporting fraud and deceptive practices.
- U.S. Courts ↗
Information about finding federal court records.
Our role
We provide information and links. We do not receive or file complaints on your behalf, investigate companies, negotiate refunds, or represent people in court.
Consumer Complaint Help is not a government agency or law firm, and it is not affiliated with the agencies linked on this site. Those links are references, not endorsements.
The information here is general guidance, not legal advice. Check the relevant agency’s current instructions or the official court record for requirements, deadlines, and case status. A complaint or a lawsuit does not guarantee a particular outcome.
A few things
to know
Can I file a complaint on this website?
No. This site helps you find a filing destination. Submit your complaint directly to the company, agency, or other organization identified in the relevant resource.
Is Consumer Complaint Help part of USA.gov?
No. Consumer Complaint Help is independent. We link to USA.gov and other official resources to help you find information, but we are not part of or endorsed by those organizations.
Does the site offer legal representation?
No. We provide general information and links to resources. We do not offer legal representation or create an attorney-client relationship.
Let’s find your next step.
Choose the topic that best matches your complaint.